Frequently Asked Questions

Commitment to Privacy

Does Trademark Island LLC confidentially hold my information provided on the website?

  • Trademark Island LLC is committed to maintaining the confidentiality, integrity, and security of personal information about our current and prospective customers. We are proud of our privacy practices and want you to know how we protect this information and use it to service your account.
  • The privacy policies of Trademark Island LLC are reviewed annually. Our online notices are then updated to reflect any changes.

Trademark Island LLC’s Privacy Policy

How and why we obtain personal information
Trademark Island LLC takes great care to protect personal information about you and when we use it, we do so with respect for your privacy. We may use personal information about you to service and maintain your account; process your trademark application; respond to inquiries from you or your representative; develop, offer, and deliver products and services; or to fulfill legal and regulatory requirements.
Trademark Island LLC, may collect public and non-public personal information about you such as:

(i) ‘Contact Data’ (such as your first and last name, physical street address, city, state, zip code, phone number and email address), (ii) ‘Financial Data’ (such as your credit card number, expiration date and verification code), (iii) ‘Demographic Data’ (such as your zip code and gender), and (iv) other ‘Legal Data’ (such as your trademark filing date, trademark pending number, mailing information, domicile information and other sensitive information necessary to generate proper legal documents).

Privacy online

  • Privacy, security and service in our online operations are just as critical as in the rest of our business. Trademark Island LLC employs all of the safeguards described previously, along with the following Internet-specific practices.We use firewall barriers, encryption techniques and authentication procedures, among others safeguards, to maintain the security of your online session and to protect all Trademark Island LLC accounts and systems from unauthorized access. We may also place cookies and similar files on your hard drive for purposes such as maintaining security, facilitating site navigation and personalizing your experience on our site. Our cookies do not identify you by name as an individual or by account number.When you visit Trademark Island’s Internet site(s), we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited and average time spent on our websites. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.
  • We may use third-party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online advertising campaigns or analyze visitor activity on our websites. We may permit these service providers to use cookies and other technologies, such as Web beacons or pixel tags, to perform these services for Trademark Island LLC We do not share personally identifiable information about our customers with these third-party service providers, and these service providers do not collect such information on our behalf.

Additional information

  • If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers. For your convenience, Trademark Island LLC offers several options for accessing and, if necessary, correcting your account information. You can review your information independently by logging into your account. You may also call us with your request for information.

Is my trademark application a matter of public record?

  • Please be advised that certain personal information becomes public record upon the filing of documents with the federal government or a regulatory agency. For example, the applicant name and content of a trademark application becomes public after filing with the United States Patent & Trademark Office. In many cases, the United States Patent & Trademark Office will provide this information to third parties for a fee. The U.S. Patent and Trademark Office will also make public the names and addresses of trademark registrants. In some states, fictitious business names, including the names and addresses of the business owners, must be published in a newspaper. Trademark Island LLC’s privacy policy does not cover actions by these third parties.